Because of a major data breach, I get free credit monitoring for the next 5 years. This morning, I got multiple alerts from the monitoring service that multiple banks are reporting that someone is using my identity to try and open bank accounts using my name and address. One of those banks is Bank of America. I tried calling them, but their automated systems won’t let you speak with a representative unless you enter your account number.
How am I supposed to know a fraudulent account number? So I am trying a number listed for their fraud department. As of the time of this post, I have been on hold for 12 minutes.