A customer with a receipt showing that they paid for their food through an online app is asked to leave without the merchandise that they paid for. The customer says that all they want is either their food or a refund. The manager refuses and tells the customer to leave the store. He refuses, and the woman calls the cops. She also gets angry and slaps the phone that is being used to film the encounter out of the customer’s hand.
Even though she asked the customer to leave, he is still entitled to either a refund or the merchandise he paid for. To have a manager then call the cops and slap the phone out of his hand turns this from a civil matter into strong armed robbery. It doesn’t surprise me to see the demographics involved.
A side note, Popeye’s has really good chicken, though.