My son left this morning for Manhattan. He approached the security checkpoint where there were no passengers there. He even streamed it live, he was the only person there who was not a TSA agent. He approached the first line, the agent waved him forward and scanned his ticket.
She promptly told him that her line was only for TSA precheck, and made him move over to the next line. He laughed, thinking he was being messed with. Nope, she made him leave and go through the other (empty) queue. When he got to the front, the same agent scanned his ticket again and sent him on to the searches.
This is what government employees do- they follow procedure without applying a single coherent thought.