As a paramedic who worked in a 911 based EMS system for 22 years, I know about delay. The number of times when I was dispatched to an emergency after a lengthy delay were numerous, I would say that a delay of 5 minutes or more was frequent, and happened at least once out of every twenty calls. The worst such case was an auto accident where a police officer requested our response. We were not dispatched to the incident for 45 minutes. The dispatcher said that she had opened the dispatch window on her computer, and then got busy with another task, and forgot to ensure that we had actually been dispatched.
So it doesn’t surprise me that there was an 8 minute delay between the 911 calls and the dispatch of emergency workers in this case. Then, it took police officers an additional 6 minutes to arrive. From the call to the arrival of the first responder was 14 minutes. Let’s say, for our purposes here, that this was where you and your family were enjoying some activity, and you were being faced with an attacker trying to kill you. He is armed with a machete, or a gun, or is setting your home on fire with a can of gasoline and a match. How much pain and destruction can he accomplish in 14 minutes?
The sheriff says that if they had properly recognized the danger, they could have shaved 10 minutes off that time. Even so, a lot can happen in four minutes.
THAT is why I own firearms. That is why I own fire extinguishers and wear my seat belt. You are responsible for your own safety. That 14 minutes can last the rest of your life.