My post of this afternoon centered around employees feeling like they are owed something, simply because they had been employees for a long time, even if those employees hadn’t done anything to improve themselves for (in some cases) decades. There is a reason for that post.
I was hired into a management position at a hospital. When I was hired, I got a lot of pushback. It seems that the employees of the department who had been there for a long time were upset that someone was brought in from the outside, and felt that the position should have gone to them, because they had been there for a long time. One employee told me that she felt like her 17 years there meant nothing and that I got that promotion simply because “I rode around in a truck for a few years.” I told her that it wasn’t just my time on an ambulance that mattered. It was my certifications, my four college degrees, my years of experience as a supervisor that landed me that position. I advised her that she should take advantage of our employer’s tuition reimbursement program, so she could be more qualified the next time a promotion became available. She quit a week later.
Other employees told me that they felt like our employer should pay more. I listened and went to management, who told me that they won’t pay more unless the employees gain a skill. I went back to my employees with a deal: I would help them learn the material to take an exam to earn a certification pertinent to our job, and if they passed the exam, our employer would give them a 20% raise. The cost of the exam is $200. I was willing to teach them on my own time.
The employees refused, saying that they would only take the class if they were on the clock, and refused to pay for the exam fees out of their own pocket. So to sum it up, they want a raise, more training, more certifications, and they want their employer to pay for it all. Why would any employer do all of that? It makes no economic sense. It would be cheaper to let you quit and hire more qualified employees.
If employees refuse to make themselves more valuable, how can they expect to make more money?